Welcome to Nourish with Butters!
Payment & Shipping Policy:
Thank you for shopping with us. We strive to provide a smooth and reliable shopping experience for all our customers. Please read our payment and shipping policy below.
1. Payment Methods
We accept the following payments methods:
Bank Transfer
Debit/Credit Cards (where applicable)
Mobile payments or other secure payments getaways available at checkout.
All payments must be completed before orders are processed and prepared for delivery unless otherwise stated. Once Payment is confirmed, your order will immediately move into processing.
2. Order Processing
Orders are processed within 12-24 hours after payment confirmation.
Orders placed on weekend or public holiday will be processed on the next working day.
After processing, your order will be prepared and handed over to our delivery partner.
3.Shipping& Delivery
We currently deliver within the city using reliable dispatch riders to ensure fast and secure delivery
Estimated delivery time: Same city delivery - 1-2 business days after order processing.
Delivery times may vary depending on traffic conditions, weather, or rider availability .
4. Shipping Fees
Delivery fees depend on your location within the city and will be calculated or communicated before dispatch.
5. Delivery Coordination
Once your order has been dispatched, you'll receive the dispatch riders' contact information to help coordinate the delivery.
Please ensure that your phone number is reachable during the delivery period.
6. Incorrect Address
Customers are responsible for providing the correct delivery address and contact details. We are not responsible for delays or failed deliveries caused by incorrect information.
7. Missed Deliveries
If the dispatch rider is unable to complete delivery due to the customer being unavailable, a redelivery fee may apply
8. Damaged or Missing Items
If your order arrives damaged or incomplete, please notify us within 24 hours of delivery with clear photos so we can resolve the issue promptly
9. Contact Us
If you have any questions regarding your payment or delivery, please contact our customer support team. We are always happy to assist you.
Terms and Conditions
These terms and conditions outline the rules and regulations for the use of Nourish with Butters Website.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Nourish with Butters if you do not agree to take all of the terms and conditions stated on this page.
We strive to ensure that all products descriptions, images, and pricing information on our website are accurate. However, we reserve the right to correct errors, update information, or change product details without prior notice.
Orders
All orders are subject to availability and confirmation of payment. We reserve the right to cancel or refuse any order if necessary.
Pricing
Prices listed on our website are subject to change without notice. Once an order has been confirmed and payment received, the price at checkout will remain valid for that order.
Delivery
Delivery times provided are estimates and may be affected by circumstances beyond our control such as traffic conditions, weather, or logistics delays
Customer Responsibility
Customers are responsible for providing accurate delivery details including address and contact number.
Intellectual Property
All content on this website, including logos, images, product descriptions, and designs, are the property of our brand and may not be copied or reproduced without permission.
Policy Updates
We reserve the right to update or modify these terms at any time. Any changes will be posted on this page.
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our website.
Information We Collect
When you place an order or contact us, we may collect the following informations:
Name
Phone Number
Email Address
Delivery Address
Payment Information (processed through secure payment providers if applicable)
How We Use Your Information
Your information is used to:
Process and deliver your orders
Communicate order updates
Provide customer support
Improve our services and website experience
Marketing Communication
We may occasionally send promotional updates or offers. You can choose to opt out of these communications at any time.
Policy Updates
This privacy policy may be updated periodically. Any changes will be posted on this page.